Privacy Policy

Effective from [EFFECTIVE DATE]

This is a plain-language summary and must be reviewed by a legal adviser before it is published.

Who we are

CrafLogix is provided by [LEGAL COMPANY NAME], registered at [REGISTERED ADDRESS]. In this policy, "we", "us" and "our" mean [LEGAL COMPANY NAME]. If you have any questions about your privacy, email us at [email protected].

What this website collects

When you use the contact form on our website, we collect your name, email address, company name, phone number (if you give it), the solutions you're interested in and your message. We use these details only to reply to your enquiry and to talk to you about CrafLogix.

How CrafLogix keeps your business information private

Every business that uses CrafLogix gets its own private workspace. Your business information is kept separate and is only visible to the people in your business you give access to. Files you upload, such as drawings or customer paperwork, are stored with your business's information.

Who we share information with

We don't sell your information. We only share it with trusted service providers that help us run CrafLogix, including:

  • a payment provider, to handle billing for your subscription
  • an email provider, to send emails about your account
  • an AI service provider, to power the optional Ask AI feature

These providers may only use your information to provide their service to us.

Cookies

Our website uses cookies, which are small files stored on your device, to help the site work properly. [DESCRIBE THE COOKIES USED AND ANY COOKIE CHOICES OFFERED.]

How long we keep contact messages

We keep the messages you send through our contact form for [DATA RETENTION PERIOD], unless you become a customer or ask us to delete them sooner.

Your choices

You can ask us to see, correct or delete the personal information we hold about you. You can also ask us to stop contacting you at any time. To do any of these, email us at [email protected].

Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. If the changes are significant, we'll let our customers know.