Privacy Policy

Last updated: September 2026

Who we are

This notice covers the CrafLogix marketing website and, in plain terms, how the hosted CrafLogix app handles company data as described in our product documentation.

Questions? Email hello@craflogix.com.

What this marketing site collects

If you use the contact form, we collect what you type: name, email, company, optional phone, message, and any modules you tick.

We use that only to reply and follow up. We may keep a copy of your request. If email sending is set up, a copy goes to hello@craflogix.com.

The CrafLogix application

The live product (including signup at https://trial.craflogix.com) gives each company its own private workspace. One company’s records are not mixed with another’s.

Depending on what you use, the app may store:

  • Login accounts (email, names, and related sign-in details)
  • Your company profile (name, phone, email, address)
  • Which modules and plans you have
  • Day-to-day business records in the modules you use (production, delivery, HR, sales, buying, stock, finance, and related items)
  • Files and attachments stored for your company
  • Usage counts for Ask AI, if that feature is turned on for you

People are linked to companies on purpose. If someone has no active company, they cannot sign in. Branches and roles further limit what each person can see and change.

Who we may share data with

  • Stripe — for subscriptions and related billing
  • Groq — only if Ask AI is on for your company; questions are sent for read-only answers. The provider key is kept in platform settings, not in your company database
  • Email — when the app sends messages (for example when a user is created)

Product docs do not publish a full legal supplier list, data location, or retention schedule. Email hello@craflogix.com if you need those details for a contract.

Cookies

This marketing site may use essential cookies for security and form protection (for example to stop forged form posts). We will update this page if we add analytics or marketing cookies.

How long we keep contact messages

We keep contact-form messages while we handle your enquiry and for normal business records, then remove or anonymise them when they are no longer needed.

Product docs do not set a fixed retention rule for app data. Ask us if you need a written retention statement for your company.

Your choices

To ask about access, correction, or deletion of information you sent on this site, or about data in the app, email hello@craflogix.com.

Changes

We may update this policy. The “Last updated” date at the top will change when we do.